Monday, February 14, 2011

What Can We Do?

So we are learning that you can not please everyone....That is so hard for me to swallow. I really try to make the best product for all of our guests....Everyone is entitled to their opinion I guess. On a more positive note, we have been crazy busy over the last week.

Saturday was out of control that I almost had a melt down. We ran out of bagels which is insane yes but we can only order so many at a time in order to keep them fresh....We try to explain that to our guests but some are not interested. We also try to crank out the bagel sandwiches quickly and accurately so sometimes there is a wait...We are doing our best...Again, can 't please everyone...The team was small this weekend...we worked really hard at doing things right...Sunday was just as crazy...so crazy that I, who never leave the store, left to get the bagels..We were down to two bagels in the store...INSANE!!!! We even doubled up our initial order for the morning because of Saturday's drama......I asked the "Redhouse Man" what to do and his response was, "hope for the best"...he said that they have the same issue in house as we do...we just have an additional 10 minutes for travel time...Yeah it was alot this weekend..."Crash" and I handled the griddle Saturday morning and "Bo" and "Big Brother" worked it on Sunday...The girls were shaking some serious tail feathers this weekend to keep up with the orders! Overall we did ok....

We have Crab Soup for tomorrow..it smells and tastes so good!!! I am really trying to maintain our everyday soups and add some extras in there as well..."Big Brother" gets a little worried that we have too much at times but why not....it keeps everyone guessing!

We are working on the web site...we have someone who is finally interested in taking care of it for us. Our new shirts and hoodies will be in by the end of the week...We are waiting for our "frequent buyer" cards to be printed...By 10 sandwiches get one bagel sandwich free, buy 10 bowls of soup get one free..Our sister, "Kirby" is working on our google site as well...I believe she is listing a coupon that you can print out and bring in! So exciting..Things are really starting to come together!

Stop in and visit...The WIFI is up and working...and there is always something fun going on in house!!! See ya soon!

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